Customer Feedback & FAQ

Please use this forum to share your feedback and suggestions with us! We're working hard to simplify the online cruise booking process, and we need to hear from you about what works, what doesn't, and what we can do to make planning your next cruise vacation easier than ever.

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Knowledge Base

  1. ABOUT CRUISEWISE →

    1. Can I book a cruise myself using the site?
    2. Can I book hotels and airfare through CruiseWise?
    3. Is CruiseWise a travel agency?
    4. Why should I book with CruiseWise?

  2. SEARCHING FOR CRUISES →

    1. How do I find out which cruise line is right for me?
    2. How do I learn more about the destinations visited on the cruise?
    3. I am ready to book, where do I go from here?
    4. I want to make sure my kids have a great time on the cruise, which programs are best for them?
    5. I’m interested in a cruise line that I don’t see listed in the search options.

  3. CRUISE PRICING AND DEALS →

    1. Do children pay full price?
    2. Do I get special discounts if I book with CruiseWise?
    3. How do deposits work?
    4. I am a part of a cruise line’s past guest loyalty program, will I still receive the benefits of that if I book with CruiseWise?
    5. I’m not ready to make a final payment, but I’ve found the perfect cabin and I don’t want to lose it!

  4. TIPS FOR FIRST-TIME CRUISERS →

    1. Do you have any special tips for first-time cruisers?
    2. I’m a light sleeper. What if I want to make sure my cabin is quiet?
    3. What is the different between an interior and an ocean view stateroom?
    4. Will I have internet access during the cruise?

  5. All articles →

    1. Can I book a cruise myself using the site?
    2. How do I find out which cruise line is right for me?
    3. Do children pay full price?
    4. Do you have any special tips for first-time cruisers?
    5. Can I book hotels and airfare through CruiseWise?
    27 articles →
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